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Privacy policy

1. General Information

This Privacy Policy describes how personal data is collected, processed, and used through the website https://sentiahome.pl/ (hereinafter: “Online Store”).

2. Data Administrator

  • The data administrator is Empiretextile Sp. z o.o.
  • ul. Żurawia 6/12 / 745, 00-503 Warszawa, Poland
  • NIP: 7011259952
  • Email: biuro@empiretextile.pl
  • The company is registered in the Register of Entrepreneurs of the National Court Register (KRS).

3. Purpose of Data Collection

Personal data is collected for the following purposes:

  • Creating and managing customer accounts
  • Fulfilling orders placed in the Online Store
  • Customer service and direct communication
  • Sending marketing information (only with prior consent)

4. Legal Basis for Processing

Data is processed in accordance with Art. 6 of the GDPR:

  • 6.1.b – performance of the contract
  • 6.1.c – compliance with legal obligations
  • 6.1.f – legitimate interests of the administrator
  • 6.1.a – based on your consent (e.g., for newsletters)

5. Scope of Collected Data

We may process the following customer data:

  • Full name
  • Email address
  • Phone number
  • Delivery address
  • Billing address (if different)
  • Company name and NIP (for business clients)

6. Data Retention Period

Personal data will be stored:

  • As long as the customer account is active
  • After account closure – for a period necessary to fulfill legal obligations, handle complaints, and enforce claims

7. Data Recipients

Your personal data may be transferred to:

  • Courier/delivery service providers
  • Electronic payment processors (e.g. Przelewy24)
  • IT service providers operating under data processing agreements

8. Customer Rights

You have the right to:

  • 1. Withdraw consent at any time
  • 2. Access your personal data
  • 3. Correct or update your data
  • 4. Request deletion of your data
  • 5. Restrict processing
  • 6. Object to processing
  • 7. Request data portability

To exercise these rights, please contact us at biuro@empiretextile.pl.

9.Cookies and Anonymous Data

We use cookies and similar technologies for technical, analytical, and marketing purposes. Cookies may be disabled via your browser settings. Disabling cookies may limit functionality. We may also collect anonymized data (IP address, browser type, operating system) to ensure the safety and optimization of the website.

10. Data Security

Your data is stored securely on protected servers. Access is granted only to authorized employees.

11. Changes to the Privacy Policy

All updates will be posted on this page. In case of major changes, we may notify you via email or on the website.

12. Contact

If you have any questions about this Privacy Policy, please contact:

This Privacy Policy is intended to provide transparency in the processing of your personal data and to protect your privacy. Thank you for your trust and use of our services.